Returns

TO PROCESS A RETURN CLICK HERE

GENERAL RETURNS

Not quite your style? No problem, we accept returns...

To be eligible for a return, the following requirements must be met;

  • The item(s) must be unworn, in the same condition as received with original packaging (this includes frosted bags, attached hang tags and white wash label stitched within the products must not be cut out).
  • The item(s) must be unworn, any item(s) worn, washed, consisting of distinct odours, blemishes or signs of wear and tear, covered in animal or human hair etc will not be accepted. 
  • The return process has begun within the 30 days return period.

Kindly note;

  • We currently only offer FREE returns in the UK. (All UK orders made after 28th April 2022 will receive free returns).
  • If you're outside of the UK you will be responsible for the cost of your return.
  • Any return request requested after the 30 days return period sadly cannot be accepted.

HOW TO START A RETURN

To start the return process, please submit a returns request in our returns portal by clicking the link located above. CLICK HERE

Once a return request has been successfully completed, we will notify you of the approval or rejection of your requested refund via email within 1-2 business days with the allocated return address details.

If you require any additional information regarding Returns please don't hesitate to contact us via our Contact us form or our LiveChat located in the left corner of your device. 

 

LAST UPDATED 28/4/22