COVID-19 (Coronavirus)

CAN I STILL PURCHASE FROM GAINEASY DURING THIS TIME?

Yes, all orders are being processed as usual. If at any moment we are unable to continue to provide our service during this time of uncertainty. All customers will be notified with additional information provided on our social media platforms. 

ARE YOU STILL SHIPPING TO MY LOCATION? 

We are currently shipping to all countries shown on our shipping table. The shipping times are currently the same as usual, although please allow a further one or two days extra if you have not received your delivery in the time frame shown. Due to the current circumstances we are unable to provide a signed for service due to protecting the welfare of the courier service employees.  

WHEN WILL MY ORDER BE SHIPPED TO ME?

To prevent both Gaineasy and our courier service staff from being potentially exposed to COVID-19, we have taken the decision to reduce the number of pickups in order to protect our staff. To ensure same day shipping, order before 2pm GMT. All orders after 2pm GMT will be shipped the following day. Sorry for any inconvenience during this difficult time.

If you require any additional information regarding COVID-19 please don't hesitate to contact us via our Contact Us form or our livechat located in the right corner of your device. 

 

LAST UPDATED 1/4/20